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On 26th March 2019 a complaint was
received shortly after the re-opening of the pub
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The Applicant met with the complainant to discuss
the alleged noise complaints, young children trying to sleep were
disturbed by breaking glass and loud noise in the rear garden
area
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On 25th April 2019 the Applicant met with
Mr Barnard who accepted the issues and wanted to address the
problems
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Further complaints of noise disturbances were
received after this meeting but this time on the High Street, in
total three complaints were received.
The High Street had a lot of residential properties.
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Monitoring visits had been carried out. There was not a great deal of noise disturbance
recorded on the High Street, but there was a great deal of noise
emanating from the rear garden area
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Another visit was made to Mr Barnard to discuss
this, which did not have an impact on noise disturbance as
recordings were still being received
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On 27th June 2019 and with the help of
the Devon and Cornwall Licensing Officer a Community Protection
Warning letter was issued to Mr Barnard. This warning had several conditions attached to
it; not cause a disturbance to other residents by loud music at any
time at this address, not permit any shouting, chanting or other
unreasonable noise by persons at this address or customers leaving
the premises, respond in a reasonable and civil manner to
representations that may be made by local residents or officials of
this Council or any agency in regard to noise complaints against
this address, not allow any glasses outside the front of the
premises at any time, and to ensure that the rear garden area was
closed by one am
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An action plan was also drawn up between the Police
and the proprietors to improve the running of the
premises
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All the meetings held with Mr Barnard were positive
but due to his inexperience no progress was made
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The Designated Premises Supervisor (DPS) Mr Squires
was also a Security Industry Authority registered door supervisor
and was not providing support to Mr Barnard as he was working on
the door at weekends and was not present at all during the
week
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On several occasions phone calls made to the police
for assistance with noise disturbance was made by the staff at the
Bunch of Grapes
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In ...
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