Decision details

The Committee considered a report by the Head of Resources (circulated previously) regarding the Lynton Agency Performance Review.

The Head of Resources highlighted the following:

·         In February 2015 North Devon Council approved the service improvement framework to objectively review services to improve the customer experience and/or value for money. A review of the Lynton and Lynmouth agency agreement was added to the review programme.

·         The review team put forward 14 recommendations to ensure moving forwards service levels were consistent with the rest of North Devon Council services areas and to also deal with the issues and risks highlighted throughout the review process. 

·         Significant progress has been made since the last report to Executive in September 2018 and this was outlined in the report from the Lynton and Lynmouth Town Clerk shown in Appendix A of the report.The only remaining review recommendation to be completed is in relation to exploring a joint way forwards to reducing public convenience costs and this action was reliant on North Devon Council carrying out a wider review of all public conveniences across the District.

·         It was proposed that the agency agreement with Lynton and Lynmouth Town Council be continued for a further period of 3 years from 1 April 2020.

·         As detailed in the report from the Lynton and Lynmouth Town Clerk  the actual financial performance for 2018/19 year had resulted in a net surplus of £60,177 (2017/18 was £57,674) which would be returned to North Devon Council.