Decision details

Hardship Relief Fund

Decision Maker: Chief Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


As part of the Covid 19 response and to assist the community, DCC have awarded funding to each District Council to enable them to assist the economically vulnerable within each district area. The total funding provided to North Devon Council will be £120,865. The intention of the policy is to assist individuals and families to cope with immediate financial hardship arising from the Covid-19 crisis. This could include emergency funds to assist with fuel costs, replacement of white goods and provision of food. As part of the policy, it is proposed that grants of £12,000 and £15,000 be awarded to the North Devon Foodbank and the Salvation Army respectively. This will enable those organisations to continue providing vital assistance.

Part of the response that the policy allows for is to provide assistance with travel to essential hospital or medical appointments. To enable that to happen, the Council has agreed with a local taxi firm for them to provide the service with the cost being recharged to the Council.

Given the fact that the purpose of the policy is to provide urgent assistance, it would not be appropriate to have a lengthy process to take decisions. It is therefore proposed that power be delegated to the Customer Services Manager to take decisions as this will provide the most immediate response to someone ringing or attending the Council offices seeking assistance.


a. Approval of policy,
b. Approval of grants as set out above,
c. Approval of contract to be entered into with Driving Miss Daisy and
d. Delegation of power to take decisions to provide assistance in accordance with the policy to the Customer Services Manager or in her absence, any officer deputising for her.

Alternative options considered:

Refusal to participate was considered but rejected as that approach would provide no assistance to people of ND

Publication date: 12/05/2020

Date of decision: 12/05/2020